You asked for it and we listened. In this column, we ask operators of all sizes and from all walks of the industry a question about their business and report their answers so you can assess how your own company compares to your peers. If you would like to participate, please email Rob Smentek at rob@chauffeurdriven.com for next issue’s question.
TOPIC: What are your state’s alcohol regulations? What kind of policies do you set for your vehicles, particularly with holiday parties, special events, and wine/beer tours?
Virginia State Law (§ 18.2-323.1) has an exception that allows for the consumption of alcohol by passengers in “the passenger area of a motor vehicle designed, maintained or used primarily for the transportation of persons for compensation, including a bus, taxi, or limousine, while engaged in the transportation of such persons.” All alcohol must remain in the possession of the passengers at all times. Passengers are not allowed to remove alcohol (whether in closed containers or not) when exiting the vehicle at a winery, brewery, or distillery.
Regarding intoxicated passengers, Virginia State Law (§ 46.2-2011.18) authorizes the driver of a commercial for hire vehicle to eject (hopefully while the vehicle is parked) any passenger who fails to act in an orderly manner or follow the orders of the driver allowing for the safe operation of the vehicle. The law further prohibits the passenger from collecting a refund or claiming damages in court.
Randy Allen, Owner
James Limousine in Richmond, Va.
Idaho is a very conservative state with a slightly slower, more rural way of life, but it is growing fast. I find that we have fewer out-of-control groups causing problems due to the state’s alcohol laws. In the long run, this means potentially less revenue but a lot less trouble for Showcase and our chauffeurs.
Christine Bennett, President
Showcase Limousine in Boise, Idaho
We only allow alcohol in appropriate vehicles if every single passenger in the vehicle is older than 21 years of age. Our chauffeurs are trained and mindful of appropriate drinking age and double-check IDs if there is any question. For weddings, we offer a sparkling wine to the bride and groom for celebratory toast—but only if everyone in the vehicle is at least 21 years of age.
Mike and Marlo Denning, Owners
Elegant Limousines in Daytona Beach, Fla.
Bonni Fortune, Affiliate Director
Lucky Limousine & Towncar Service in Portland, Ore.
Safety is our highest priority. We have a strict no-alcohol policy on proms. Bags are inspected and put in the trunk. While we currently do not have frequent wine and beer tours, this is something that is on our radar for future business.
Mark Kini, Founder & CEO
Boston Chauffeur in Beverly, Mass.
For weddings, operators commonly throw in a bottle of complimentary champagne. While it is technically not legal, as far I know, there have been zero incidents of local cops asking “Who gave you that bottle?” They generally try to stay away from bothering wedding groups, which are usually well-behaved.
Anton Kirichenko, Owner
Motor City Limousine in Livonia, Mich.
The legal regulations vary throughout European countries; however, in our case, we do not forbid our passengers from drinking alcohol. Fortunately, we have never had an incident in our limousines.
During wine and beer tours, the guests cannot drink in the vehicles—only at the location. When it comes to large groups (e.g., sporting events or company parties), things are different because our clients will request that the buses offer alcoholic beverages, which sometimes leads to very unpleasant surprises. In our worst case, the bus had to be heavily cleaned afterwards, but the client apologized and paid for the cleaning. Even in these cases, the customer is king!
Woldemar Mühlenkamp, Global Sales Manager
Global Mobility Limousine & Chauffeur Service in Hanau, Germany
Jeff Nyikos, President
Leros Point to Point in Valhalla, N.Y.
As far as our state’s alcohol policy, guests can drink and have open containers in Colorado in the rear of the vehicles—but no open containers in the “shotgun” seat.
Nate Pippett, Owner/Managing Partner
B-LineXpress in Edwards, Colo.
Colorado exempts limousine companies from the “open container law,” allowing passengers (excluding a front-seat passenger) to be able to consume alcohol without repercussions.
Jason Ramsey, President
Prestige Worldwide Transportation in Denver, Colo.
For wine and beer tours, many vineyards do not allow patrons to bring their own alcohol, so anything they bring themselves must stay in the vehicle. If they partake at the winery or distillery, they are welcome to bring their current beverage or anything else they purchase out to the vehicle. We will happily load it and help unload it at the end of the tour when cases are purchased.
If anyone appears to be younger than 25, we have no problem carding them to confirm. Fortunately, it’s quite rare when someone even attempts to do this, as they are also carded at the drinking establishments. We are thankful that clients are being proactive and ensuring their safety as they enjoy the day with their loved ones.
Tracy Salinger, General Manager
Unique Limousine in Harrisburg, Pa.
Quentin Shackelford, Owner
All-Class Limo in Wichita, Kan.
Jeff Shanker, Chief Strategist
Black Tie Transportation in Winston-Salem, N.C.
Brian Sheely, President
Epic Limo in Valparaiso, Ind.
We’ve loved hearing your answers to our benchmarking questions since debuting this interactive section—but we always welcome suggestions for future topics, too!
Have you wondered how others in the industry have tackled a concern you’re currently facing, handled a delicate issue, implemented a certain policy, or do you simply want to propose a topic for our consideration?
Send an email to rob@chauffeurdriven.com and you just might see your query answered in a future issue. We look forward to your input!
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