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Cover Story: Carolina Limousine & Coach Is Making Beautiful Music

For Carolina Limousine & Coach (CLC) CEO Joe Reinhardt, running a successful luxury ground transportation company is something of an art. In fact, he sees it as... musical. “I view our company’s structure almost like an orchestra. My job as the owner is to write the music, while my management team’s job is to conduct the symphony. Everybody else in the company serves as the musicians within the orchestra ...

HR Coach

HR Coach: Latest Guidance on No Tax on Tips and Overtime

By now, most operators are familiar with the recent changes surrounding tips and overtime. The headlines have been everywhere, and understandably so. For an industry where both are a regular part of compensation, the implications feel immediate. From an HR and operations perspective, the impact is a bit more nuanced. These changes don’t require a new pay model, but they do raise the bar for how clearly pay is tracked, reported, and communicated ...

SHOW VEGAS

Unsurpassed Education and Networking at the 2026 CD/NLA Show in Vegas

Can you still feel the energy? With more than 2,000 industry professionals representing 40+ countries, the 2026 CD/NLA Show in Las Vegas was positively off the charts. A big thank you to our attendees, presenters, exhibitors, and sponsors for making our return to the MGM Grand on March 1-3 an experience that won’t be soon forgotten. Every aspect of a CD/NLA event is carefully crafted for the best ROI for our attendees and supporters ...

OTR Work

Tips for Breaking Into OTR Work (From Those Who’ve Survived It)

There’s something intoxicating about the idea of over-the-road (OTR) business—multi-hour or -day jobs feel like growth with a capital G. After all, how different can a longer trip be? According to industry veterans who operate in this space on the regular, the answer is simple: It is an entirely different operational discipline. At the CD/NLA Show in Dallas last October, two experienced motorcoach professionals—Ted Hernandez ...

Retreat

Big Ideas and Beachy Waves: The CD/NLA Executive Retreat Heads to Miami This June

What happens when you pull the industry’s most driven leaders out of their daily grind and drop them into the electric atmosphere of Miami Beach? Evolution. We’re talking about the 2026 CD/NLA Executive Retreat, of course, which returns to the world-famous Fontainebleau Hotel this June 14-17. This isn’t just another industry gathering. It’s a high-level strategic recharge designed to help operators of ALL sizes ...