Home - Chauffeur Driven

1-Cover

Cover Story: Avant Garde Limousine & Coach Defies Convention

When Avant Garde Limousines & Coach President & CEO Denny Leinhos bought a used stretch limousine, he had no intention of entering in the luxury ground transportation industry. He just wanted a ride to the prom. “I needed a limo for prom back during my senior year of high school. I couldn’t find one to rent, so I bought my own. It was a 2001 120-inch Lincoln Town Car that I used for prom and then had every intention of just flipping it because I got it so cheap. The next thing I know, I started getting phone calls from friends looking to rent it out ...

HR Coach

HR Coach: Conducting Interviews That Lead to Better Hires

Every operator has encountered the candidate who interviewed beautifully. They arrived on time, said the right things, had a solid resume, and seemed like an easy hiring decision. However, a few weeks later, reality set in. The schedule was not what they expected. They were uncomfortable working evenings and weekends or struggled with the pace, flexibility, and customer service expectations of chauffeured transportation. The problem was not necessarily that they could not do the job. The interview failed to determine whether the position was ...

HOLDEN

Why Most Companies Are One DOT Audit Away From Disruption

It starts with a letter. A Federal Motor Carrier Safety Administration (FMCSA) audit notice arrives, and suddenly every file, every record, and every process you’ve been meaning to formalize is due—in 48 hours. The scramble begins: calls go out to drivers, and someone digs through file cabinets. In that moment, the gap between where your compliance program should be and where it actually is becomes painfully clear. For many chauffeured transportation operators, a DOT audit feels like a distant possibility—something that happens to larger fleets ...

Acton Fleet Sales Profile

Profile: Acton Fleet Sales Marks 35 Years With a New Partnership

The partnership that has reestablished Acton Fleet Sales as a bicoastal operation came as more of a pleasant surprise than a carefully orchestrated business-development strategy. The Massachusetts-based company had been looking for a replacement West Coast partner for some time, but a number of possibilities had come and gone without quite fitting the bill. Then unexpectedly Acton had some vehicles in Los Angeles that required local assistance, and Cadillac of Beverly Hills stepped in to help. The LA-based dealership handled the situation ...