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Formerly LimoLand, the recently rebranded company has emerged from the economic slump with a renewed commitment to the livery industry for which it spent roughly three decades building custom vehicles.
“We’ve made it through the tough times, and what kept us going through the downturn was doing everything and anything someone asked us to do,” Marketing and Sales Manager Gary Spaniak says. “We are now coming back to our roots, and we’re currently even in our old building.”
The coachbuilder had once dealt entirely in custom projects, with orders that had them building a CEO-edition Denali for the Emir of Qatar and turning a 1960s Volkswagen Beetle into a four-door, front-to-back updated luxury ride for an Iranian princess. Now, Springfield Coach Group will offer an inventory comprising a variety of its ready-to-purchase custom builds—especially Chrysler 300s, Mercedes-Benz Sprinters, Ford Transits, and Lincoln MKTs—as well as by-request vehicles.
“In the past, it was 100 percent custom,” says Spaniak. “But now we have the ability to build up our inventory, which will not be 50 of the exact same cars. Ours will be a handful of every brand and model: That way, the customer has a variety to choose from instead of being stuck with something if they need a vehicle tomorrow.”
To further demonstrate its faith in the future, the coachbuilder recently saw a drastic personnel increase, jumping from about 15 employees to nearly 40 in a matter of weeks—and, according to Spaniak, the Springfield Coach Group team isn’t done adding talented individuals to its roster. It also now offers a five-year/100,000-mile powertrain warranty on its Chryslers.
One thing that hasn’t changed, however, is the company’s customer-first approach to doing business and ensuring that its clients get exactly what they want.
“It’s never just ‘Sign the purchase order and I’ll call you when your car’s done.’ Throughout the whole process, the customer receives updates, pictures, and videos of the car that’s being built for them,” Spaniak says of Springfield Coach Group’s custom-build procedure. “We’re trying to develop a relationship instead of making a sale.”
Visit limoland.com for more information.
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Terlaak joins the company as director of global sales. She first entered the industry in 2009 and has direct experience in all facets of operations including sales, marketing, and affiliate and customer relations.
Baker, who has been in the industry since 2007, joins the company as director of global sourcing. In his previous position, he was integral in growing and maintaining affiliate networks.
“I look forward to Dustin revamping our partner and affiliate network Dustin will use a creative approach to increase both inbound and outbound market share,” says First Class President Barry Beall. “We look forward to Heather expanding our product reach in the market place, in Phoenix and beyond. As we move forward, we will seek to grow our team further.”
Visit fceglobal.com for more information.
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“We are honored to accept this prestigious award,” says Rutter. “To be chosen from hundreds of the best worldwide transportation companies is a testament to the uncommon commitment our team demonstrates each and every day.”
Since Rutter founded the company in Boston with a single limousine in 1982, Commonwealth Worldwide has expanded to boast worldwide services in 79 countries, specializing in financial road shows, general aviation, corporate travel, entertainment, meetings and special events, and luxury hotels.
With wholly owned fleets in Boston and New York City, the company employs more than 400 professionals. A five-time winner of Boston Magazine’s Best of Boston Award for Best Car Service, as well as recently being awarded the New York City Concierge Choice Award for Best Limousine Service, Commonwealth Worldwide continues its pattern of significant growth.
“We’ve earned a stellar reputation in our industry with one simple premise,” Rutter explained. “We always want to keep our promises so our clients can keep theirs.”
Visit commonwealthlimo.com for more information about Commonwealth Worldwide Chauffeured Transportation, and tlpa.org for more information about the TLPA.
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