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“To be recognized for this award is very special,” said Dawson Rutter, founder and CEO of the company. “This is a testament to the outstanding efforts of our entire team—not only in Boston, but our New York City fleet operations team and our worldwide affiliate partners—to make our clients’ experiences as flawless as possible no matter where they travel.“
Commonwealth Worldwide, currently celebrating their 35th anniversary, specializes in global corporate executive transportation services for business travel, private aviation, financial road shows, staged entertainment/production tours, meetings & special events, and luxury hotels. Recognized as an innovator in customer service technology, Commonwealth has developed a comprehensive suite of mobile and desktop communications tools to allow clients to see where their vehicle is in real time and call their chauffeur with the touch of a button on their phone.
In addition to being named in the Best of Boston six other times, Commonwealth has been awarded national “Operator of the Year” by the Taxi, Limousine & Paratransit Association, the “Concierge Choice” award from the New York City Association of Hotel Concierges, and the Hartford Insurance “Pewter Stag” award for safety twice.
Visit commonwealthlimo.com for more information.
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Active in the industry for 14 years, Rich is looking to take the collective industry knowledge he’s accumulated and use it to create a new and exciting company.
“I look forward to maintaining and building solid relationships with clients and affiliates. In fact, the company’s name—derived from Chauffeured Transportation Network—is a reflection of my many loyal partners within the United States and abroad who we depend on to maintain the service levels we promise our clients with each trip—no matter where it is taking place,” he says.
With an initial focus on group work, CTN Global is now active in airport and point-to-point transfers, serving Hartsfield Jackson International Airport as well as all FBOs in the metro Atlanta area. Rich’s vision is to provide unparalleled service in all sectors, while still remaining client-focused and competitively priced.
“I do not want to be the largest in Atlanta, but I do want to be one of the best,” says Rich. “Larger is not always better.”
In addition to working to ensure that every ride is professional and on time, CTN Global places a great deal of emphasis on the front and back ends of every trip: the reservation and billing processes.
According to Jessica Buckles, the company’s director of operations, “The actual transportation is only part of the process. Confirmations and status updates are a must for every single trip. And ride receipts always go out within 24 hours, which is what our partners are looking for. Our online booking system is fast and easy, and our clients love it.”
Also on CTN Global’s team is Eric Jeffries, vice president of sales, who has a background in the industry and more than three decades of sales experience.
“CTN affords us the opportunity to build a company that sets itself apart by an unparalleled level of customer service,” Jeffries says.
Visit ctntrans.com for more information.
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“We at Caleche USA focus on innovation and offering a product that stands alone from the traditional competitive market. We see things from the customer’s perspective and build products that will maximize the customer experience. The SkyLite offers some of the greatest views in a Sprinter that have, until now, gone unseen,” said Dennis Shaffer, vice president of Caleche USA.
The company is currently accepting orders for the new SkyLite model.
In other news, Caleche USA has added Brandon Mann, Calvin Mann, and Kyle Betland to their team as directors of client success. They will primarily focus on enhancing customer relations from a purchase-based relationship to a consulting relationship throughout the ownership of a Caleche USA Vehicle.
“As directors of client success our commitment is to provide more than just product support, but to instil certainty in our clients by providing the appropriate tools and education to propel their businesses into a new era of service excellence,” said Mann, Mann, and Betland.
Visit caleche-usa.com for more information.
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