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Never before has loyalty to customers and the motorcoach industry been more vital than during these unprecedented times. Through it all, Prevost remains committed, offering customers consistent support through the largest service network in the motorcoach industry.
Prevost VP Parts and Service Kevin Dawson
“Prevost recognizes the importance of customer support, now even more than ever,” said Vice President of Parts and Service Kevin Dawson. “We want customers to know we’re here to help, and we’re not going anywhere.”
Prevost’s vast network includes 17 OEM-owned service locations and 60 mobile service vans strategically stationed throughout North America.
“Prevost service centers are more accommodating than ever,” said Prevost owner-operator Joel Prive of Lamoille Valley Transportation. “I sent a text to setup service for the next day. It was after 7 p.m., but I received a confirmation that evening. What more can you ask for? Buy the best, get the best!”
Each service center and mobile unit is staffed with factory-trained technicians—focused on motorcoaches—ready and willing to perform work on any make or model of motorcoach.
“Our factory-certified technicians are trained to work on any motorcoach make or model,” said Service Network Director Randy Castillo. “Whether a Prevost, a Volvo, or any of our competitor brands, we provide exceptional service with a quick turnaround to get you back on the road right away.”
Prevost offers a large inventory of genuine parts in addition to parts for all makes and models available for order from centralized parts warehouses, with many fast-moving parts available at one of the 17 service centers throughout North America. In addition to exceptional availability, most parts purchased and installed in a Prevost Service Center also come with a one-year warranty.
“We’re proud to offer Prevost Uptime, our preventive service agreement program,” said Business Development Manager Craig Heaton. “Using our OEM-established maintenance intervals, or Service-At-A-Glance, service agreements ensure each vehicle is well-serviced making it more reliable and fuel-efficient, while also lowering the total cost of ownership for the operator.”
For customers looking to ease their budget, reduce unplanned stops, and keep vehicles on the road, Prevost Uptime is the solution. Prevost Uptime service agreements implement fixed costs and include scheduled maintenance for engines, exhaust after treatment systems, transmissions, axles and chassis. Additionally, all services completed through the Prevost Uptime program are accompanied by a 24-month warranty on both parts and labor.
With more OEM-owned service centers than its top three competitors combined and a specialized customer support team with more than 260 years of industry experience, Prevost is committed to its customers and to the motorcoach industry now more than ever.
Visit prevostcar.com for more information.
[12.08.20]
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The Greater California Livery Association (GCLA) recently held elections to fill Board of Directors seats for 2021. The 2021 GCLA Board of Directors are:
Northern California Region:
Thomas Buck of Beau Wine Tours
Harry Dhillon of Ecko Transportation Worldwide
Don Manke of ABC Worldwide Transportation
Maurice Brewster of Mosaic Global Transportation
Los Angeles Region:
Jack Nissim of Avalon Transportation
Robert Gaskill of Motev
Chris Hundley of Limousine Connection
Alex Darbahani of KLS Worldwide
Orange County Region:
Mo Garkani of The COTS Group
Mark Stewart of CLI Worldwide Transportation
San Diego Region:
Darren Croasdale of La Costa Limousine
Adrian Davis of Five Star Transportation Services
At-Large Region:
Selim Aslan of MIB Transportation
Vendors:
Jeff Brodsly of Chosen Payments
Alaric Sales of McCoy Auto Brokers
Patrick O'Brien of O'Brien & Associates
GCLA Board of Directors will hold a board meeting in January 2021, and elect an Executive Board, which consists of a President, 1st Vice President, 2nd Vice President, Secretary, and Treasurer.
California Governor Gavin Newsom
In other news, the GCLA informed its membership that Governor Gavin Newsom’s administration has created a $500 million COVID Relief Grant administered by the California Office of the Small Business Advocate (CalOSBA) at the Governor’s Office of Business and Economic Development. Small businesses that have been impacted by COVID health and safety restrictions are eligible to receive relief funds through grants of up to $25,000 to underserved micro and small businesses throughout the state by early 2021. CalOSBA is establishing the program has plans to make it available to small businesses as soon as possible. Furthermore, Newsom announced the opening of the California Rebuilding Fund, which makes available $25 million to help impacted small businesses rebuild from the economic crisis and keep local economies strong. This program is intended to be a resource in the market for the next year as businesses pivot and recover.
Visit gcla.org for more information.
[12.07.20]
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The latest unemployment figures prepared for the U.S. Travel Association by Tourism Economics paint a dire picture: the travel-dependent leisure and hospitality industries are suffering from a 15 percent unemployment rate—nearly double the national level.
Any early signs of a modest recovery for the sector—which accounted for 11 percent of all pre-pandemic employment in the U.S. yet has suffered 35 percent of all pandemic-related job losses—have been effectively extinguished. These industries resurged slightly in September with 413,000 new jobs, but declined precipitously over the past three months, adding only 31,000 jobs in November.
These distressing figures arrive as Congress continues to negotiate a coronavirus relief package before the end of the year, without which the travel industry’s recovery will be even more challenging. Earlier estimates from Tourism Economics indicated that 50 percent of all direct travel jobs will be lost by the end of December without federal relief—an additional loss of 948,000 jobs and a total loss of 4.5 million direct travel jobs.
U.S. Travel Association President and CEO Roger Dow
“Every day that passes without relief makes it harder to bring back the jobs that were lost,” said U.S. Travel President and CEO Roger Dow. “We know that both sides of the political aisle largely agree on the measures necessary to sustain and restore the travel industry, and we urge lawmakers to pass a relief package without delay before year’s end.
“Not only will a relief package go a long way in protecting vulnerable travel industry jobs, but it’s the will of the American people for Washington to come together and get a deal done.”
U.S. Travel will continue to engage with Congress and impress upon legislators the importance of passing a coronavirus relief package before the end of the year. Crucially, the travel industry is asking, at the very least, for a relief package to include measures to enhance and extend the Paycheck Protection Program through the end of 2021, expand eligibility to include 501(c)(6) and quasi-governmental destination marketing organizations and allow for a second draw on loans for the hardest-hit industries.
The full unemployment report can be viewed here.
Visit ustravel.org for more information.
[12.07.20]