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Approximately 130 people attended the recent Casino Night, which was sponsored by several industry partners such as Ford-Lincoln Limousine and Livery Vehicles, SoCal Penske, Limo Anywhere, DOT Compliance, The LMC Group, and FASTTRAK Cloud Technologies.
“Without the support of the industry, including Chauffeur Driven Magazine, Casino Night would have not been possible,” says Conly.
Guests were able to try their luck while playing roulette, blackjack, poker, and craps, as well as enjoy a dinner sponsored by ALA member Ted Shultz Insurance, as well as drinks and $2,000 in casino chips. The night also included live and silent auctions that sent numerous party-goers home with an array of gifts—including a pass to the 2019 CD Show in Boston from October 13-16, which was won by Abdu and Hillary Louarti of Diamond Limo. Funds raised during the evening event will go toward the association’s 2019 operation al costs.
Beyond offering social events that offer members a night of getting to know each other and enjoy some holiday cheer among friendly company, the association has been working to ensure that it offers the benefits its members need. ALA has formed a strong working relationship with airport officials at Sky Harbor Phoenix Airport, and each membership meeting features a guest speaker to provide additional educational opportunities.
ALA is currently planning a two-day educational retreat for the summer of 2019, which will be a family-friendly affair.
Visit azlimousineassociation.com for more information.
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The first was a discussion on preventing and handling service failures, led by Lisa Ortega of Dav El/Boston Coach, who explained how having the right systems and training in place is crucial. Ortega outlined her company’s approach to a weekly review of incidents, examining best practices to prevent an issue from occurring again and how it was resolved. Ortega emphasized that letting the client know that senior management is working on the incident is extremely important.
Next, Arthur Messina of Create-a-Card and the suite of Driving Results transportation peer groups discussed how such groups provide opportunities to measure your company against others through trusted representatives, which can be a useful tool in strengthening your business. Messina cited how industry peer groups allow for the free and confidential exchange of practices, processes, and procedures among operators who want to stay ahead of the curve.
Ryan Hilberth of Book.limo explored technology trends in transportation, which are changing faster than ever—and are important assets in everything from increasing efficiency to differentiating yourself from your competitors. Hiberth advised optimizing your website for all channels—including voice because voice disambiguation technology can allow customers to book their ride with using Alexa, Siri, and Google, all of which are becoming increasingly intertwined with everyone’s daily lives.
The FLA announced a new Job Trade System utilizing WhatsApp. If you have a job you can't cover or you want to provide service for a job someone posted, you need to be on this app.
Toward the end of the meeting, Jeff Brodsly of Chosen Payments presented the association with a rebate check.
The next FLA meeting will be January 9, in tandem with the United Motorcoach EXPO in Fort Lauderdale.
Visit floridalimousine.com for more information.
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Lundmark holds a bachelor’s degree in Business Administration and Marketing Management from Olivet College. She has also obtained Leadership Certification from Focus Leadership Institute, and she is currently working toward her CLFP certification as well.
1st Source Corporation, parent company of 1st Source Bank, has assets of $6.32 billion and is the largest locally controlled financial institution headquartered in the northern Indiana-southwestern Michigan area.
Visit
1stsource.com for more information.
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