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The debut WFLA Scramble Charity Golf Tournament benefited and partnered with The Children’s Dream Fund
Saint Petersburg, Fla. — The West Florida Limousine Association (WFLA) held its inaugural WFLA Scramble Charity Golf Tournament June 24 at the Pasadena Yacht & Country Club to benefit local charity The Children’s Dream Fund, in partnership to help make terminally ill children’s dreams come true within their community.
The Children’s Dream Fund has been making children’s dreams come true in the Tampa Bay area for the past 38 years; on average, it costs about $3,500 to grant a single wish. Half of the proceeds from the event were donated to The Children’s Dream Fund on behalf of the WFLA.
“It was a fun day of golf with great folks from the industry,” said WFLA President Jeremy Jenkins of His & Hers Limousines, which has been donating limousine services to The Children’s Dream Fund for the past decade. “It’s always a good feeling to give back to children in need.”
Title sponsors included Nations Bus Sales, PIC Insurance, Rental Limo, His & Hers Limousines, Book.limo, and Fleet Pro Capital. Longest drive was sponsored by Brevard Executive Transportation, closest to the pin was sponsored by Chauffeur Driven, and the putting competition was sponsored by VIP Transportation Group. Additional hole sponsors included DELL, RRL Insurance, A1A, LMC Group, the CFLA, Showtime Transportation, Olympus Limo, Create-A-Card, Black Pearl, Ancient Essense and Spark.
The inaugural event raised $3,500 to make a child’s wish come true
WFLA Vice President Ryan Hilberth of Rental Limo and Book.limo and Jenkins presented the charity with a check for $3,500 to fully sponsor a child’s dream in the near future.
“The favorite part for the children is always the limo ride,” said Cynthia Lake Farrell, executive director of The Children’s Dream Fund as she addressed those in attendance for the awards ceremony after the golf tournament. The charity’s Director of Events Hannah Kaye also attended dinner and heralded the event a great success.
“We set a lofty goal to make our first dream come true on behalf of the WFLA and we could not have pulled this off without the support of all of our generous sponsors, our golfers and our amazing volunteers who helped make sure this event ran as smooth as possible,” said Hilberth, who served as the director of this first-year golf tournament. “We want to thank The Children’s Dream Fund for partnering with us, and here’s to making many more dreams come true.”
Visit wfla.org for more information about WFLA.
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DriveProfit Chief Operating Officer Terrie Lane
Newtown, Conn. — Boutique premium transportation and travel services marketing agency DriveProfit has welcomed Terrie Lane as its new chief operating officer. A seasoned professional with over 16 years of experience in finance, budget management, and administration, Lane will be responsible for finances, human resources, and administration for DriveProfit.
“I’ve had the pleasure of working with DriveProfit for years and have experienced first-hand the various sales and marketing technologies and solutions that the company has brought to the chauffeured transportation industry,” said Lane. “It’s an exciting time to be a part of DriveProfit, and I’m thrilled about the opportunity to explore a different aspect of the industry, while now also having a hand in helping to develop new innovations.”
Prior to joining DriveProfit, Lane was vice president of operations and general manager at a Nashville-based chauffeured transportation services provider, where she directed all business administration, accounting and human resources efforts. Lane also worked as manager of expense control and a senior financial analyst at a leading distributor of books and digital content.
“DriveProfit has doubled in size over the past year, and Terrie’s expertise in finance and administration will be extremely valuable as we continue to grow,” said DriveProfit CEO Pat Charla. “I’m excited to have Terrie on our team. Under her leadership, DriveProfit will continue to progress from being a small business to a thriving larger organization.”
Visit driveprofit.com for more information.
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Grace Limousine and Shuttle CEO Mike Campbell
Manchester, N.H.— Grace Limousine and Shuttle is the recipient of the 1st Quarter 2018 LMC Group Circle of Excellence Award. Grace won the award for excellence in customer service.
As part of their commitment to the best possible experience for their customers, Grace sends a text to their passengers after their ride, inviting them to complete a brief survey. Each week, they receive dozens of responses, providing them with a wide sampling of feedback. Clients rate areas, such as overall service, their chauffeurs, their vehicle, and the phone and booking experience, and their positive responses for each area average between 97 and 99 percent.
“I have had the opportunity for over a year now to witness the focus and importance that the entire Grace team puts into ensuring the best experience for their clients, as well as how the team responds to service issues, survey scores (the good and the bad), and any other opportunities to improve and provide the superior service clients expect,” explains LMC’s Kato Murray, who nominated Grace for this award.
Every member of the Grace team takes the customer satisfaction surveys seriously and relies on them to ensure they providing their clients with the best possible customer service.
“Our customer satisfaction surveys have become a friendly competition among the staff to see what area of the company receives highest marks. Our chauffeur group usually pulls ahead of office and fleet by just a hair, but we’ve all been very pleased to see our great scores,” says Grace Operations Manager Heather Campbell. “The section of the survey where we invite clients to request follow up from a manager has been very helpful. Typically, when we have to follow up, it is because a client can’t say enough great things about a chauffeur’s service, but on occasion this is also a good opportunity to hear any concerns that our clients may have. We have been very pleased with the self-awareness that these surveys have brought to our company.”
Visit gracelimo.com for more information.
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