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The welcome dinner
The annual regional meeting of the Motorcoach Association of South Carolina, North Carolina Motorcoach Association, and Virginia Motorcoach Association was held in Blue Ridge Mountains of Roanoke, Va., this September 16-20. The Hotel Roanoke & Convention Center was the perfect host property for the several hundred motorcoach operators, vendors, and staff who joined the five-day event. It included individual association meetings; education sessions with representatives from insurance, the leading national bus associations American Bus Association (ABA) and United Motorcoach Association (UMA), and government agencies like the TSA; a Market Place of affiliate bus companies operating in the region; and up-close look at the latest motorcoaches on the market; tons of networking; and lots of opportunities to enjoy some downtime with fellow operators. Managing Editor Susan Rose was on hand for the weekend events.
Like our industry, motorcoach operators are highly collaborative and often work in many different states, and thanks to proximity and shared issues, the meeting of the three associations was the ideal chance for many affiliates to enjoy the company of old friends or meet new ones. The trio also share an administrator—Linda Morris—who did an amazing job leading the charge in uniting members for the event.
Because motorcoaches are regulated through the Federal Motor Carrier Safety Administration (FMCSA), all operators are facing the implementation of electronic logging devices (ELDs) by December 2017, and it was one of the hottest topics across all sessions of the event. According to Suzanne Rohde with ABA, all efforts to repeal or again postpone ELDs have failed. It was clear, however, that there were still a lot of lagging questions from those companies that haven’t yet installed the devices—and even more frustration from those who have.
L to R: Wilnette Morgan of Morgan & Sons, and Rhonda Moody, Gary Moody, and David Brown of Holiday Companies
Danielle Smith of the FMCSA also attended the conference and tried to clear any confusion regarding ELDs—with some success. ELDs were born out of the trucking industry and were applied to motorcoaches, which have very different methods of operation. She admits that some of the more nuanced issues will be resolved over time as they are brought to the attention of the agency and tried to allay any fears that operators may have. ELDs log to the second, so operators and drivers alike will have to be mindful of Hours of Service and break periods because even logging on several seconds too early restarts the eight-hour break clock.
ABA and UMA will continue to monitor the situation and will report on any changes or rule modifications.
Keith Johnson of Reston Limousine (left) and Bob Crescenzo of Lancer Insurance
Security was also a hot discussion topic as the use of larger vehicles have been linked to recent terrorist activities in Europe. According to Joe Lopez and Darryell Williams, both TSA inspectors for the Department of Homeland Security who spoke at the conference, because of the lockdown of airline safety, terrorists are looking for other ways to target multiple groups of people via trains, buses, and subways. Both Lopez and Williams offered suggestions for driver training, especially in how to handle the situation should an item be spotted, and encouraged all motorcoach operators to take these threats seriously. They stressed that it’s better to be safe than sorry when dealing with suspicious items, because the device is often triggered when it’s innocently opened by a well-meaning driver. Lopez and Williams also noted that operators are welcome to have assessments of their facility done by the TSA, which includes recommendations for training, tightening security, and best practices.
Despite the seriousness of the trending topics, the event overall was filled with warm Southern hospitality and sparked a lot of great conversation. As motorcoach companies are often family-owned operations passed down through the generations, the industry has benefited from that closeness.
It wasn’t all work and no play: Attendees had a chance to enjoy some fun-filled tours that were related to the area, including a Shop ‘Til You Drop and Downtown Food and Culture. There was also a golf outing and nightly dinners. The 2018 MCASC-NCMA-VMA Regional Meeting is scheduled for August 8-12 in Greenville, S.C. Visit ncmotorcoach.org, scmotorcoach.org, or vamotorcoach.com for more information. [CD1117]
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Chariots for Hire's Van Hool 56-passenger CX45 coach Faribault, Minn.— In an effort to serve the Washington, D.C. area’s varied transportation needs, Chariots for Hire has chosen ABC Companies as its provider for motorcoaches and buses.
“Having zero knowledge of the motorcoach industry, we spent a lot of time researching different brands and companies,” said Courtney West, co-founder of Chariots for Hire. “We chose ABC and Van Hool and never looked back. ABC is easy to work with, they provide great service, and act like a true friend. We have purchased 10 new coaches in the last year to try and keep up with the growth and demand.”
Among the newest additions are two 56-passenger CX45s, which are powered by Detroit 450 HP DD13 engines coupled to Allison B500 six-speed automatic transmissions. They feature an REI Elite Entertainment system with six video monitors, 110-volt outlets, and Van Hool’s unique rear-passenger window and Grande Luxe seating with leather trim. They also boast Van Hool safety features, including three-point seatbelts, backup camera, lane departure warning, antilock brakes, Smartwave Tire Pressure Monitoring, Kidde Fire Suppression Systems, automatic stability control, daytime running lights, curbside lighting, and adaptive static aiming lights. One of the coaches is ADA equipped with a Braun wheelchair lift.
Olander's Van Hool C2045 coachAccording to Ryhan Cornell, ABC account manager, “Chariots added six Van Hool CX45s at the end of 2016 and two CX45s this year as well as one 40-passenger CX35. [The Chariots team] are very professional and easy to work with. They really understand the business. You can tell how determined they are to offer their customers the best by the way they specified these coaches.”
In other news, Detroit Lakes, Minn.-based Olander Bus Service recently purchased of two 56-passenger refurbished Van Hool C2045 luxury motorcoaches to its fleet.
The two refurbished Van Hool coaches have completely renewed interiors—all new modern fabrics, along with LCD video monitors, WiFi, 110-volt outlets, LED lighting, and distinctive black paint and graphic packages.
“We spent a ton of time planning what amounts to complete custom interiors,” according to Olander Bus Service President Nathan Olander. “That’s where our customers spend their time, and that’s our way of letting them know how much we value them. ABC’s level of service, along with the fact that support is available nearby, made ABC and Van Hool a natural choice.”
ABC Companies Senior Account Manager John McFarlane said, “All of us at ABC are excited about being part of Olander’s growth. This is their first venture into the motorcoach side of the business, and we are looking forward to watching them succeed and thrive. It’s a pleasure working with this wonderful family business. They’ve provided their community with school bus service for generations, and now they’re bringing that attitude and expertise to motorcoaches.”
Visit abc-companies.com for more information.
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Limotours Hellas SA General Manager Anastasios Korovesis with the Signum Virtuitis award Athens, Greece — Luxury chauffeur and private tour service, Limotours Hellas SA was awarded the prestigious Seven Stars Luxury Hospitality and Lifestyle Award on September 23 at the Ecali Club in Athens. This was the fifth anniversary of the awards, but the first time the event was held in Greece.
The Signum Virtutis Award (seal of excellence) recipients are companies and brands that represent the pinnacle of luxury, hospitality, and lifestyle. CEOs, presidents, managing directors, owners, and general managers of the most exclusive property brands from around the world attend this annual event.
“We are honored to be chosen to be along with the top luxury hotels and services in the world,” explained Anastasios Korovesis, general manager at Limotours Hellas SA. “We are excited to know that our attention to detail and our bespoke service has been noticed through this incredible award.”
The gala was a must-attend event with Greek star Nina Lotsari performing for those in attendance. The awards are known as the “Oscars of Luxury.” The luxury panel of judges consist of top internationally recognized leaders in tourism, lifestyle, and hospitality who are high profiled individuals and well-traveled.
Visit limotours.gr for more information.
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