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Chauffeur Glen Wyatt
Louisville, Ky — Two employees of R&R Limousine were recently recognized at the ROSE Awards, which recognize the unsung heroes of the area’s tourism industry. Chauffeur Glen Wyatt was a winner in the Transportation category, and Services Development Representative Eddie Fieldhouse III was a finalist in the Attraction.
The ROSE Awards, which stands for Recognition of Service Excellence, are offered in the categories of Accommodations, Attractions, Behind the Scenes, Dining, Transportation and Volunteers.
Attracting 12.7 million visitors annually and contributing nearly $1.4 billion to Louisville’s economy each year, the Louisville tourism industry employs thousands of people. When Louisville’s hospitality employees roll out the red carpet for visitors, they come back again and again. The goal of the ROSE awards is to celebrate that.
Services Development Representative Eddie Fieldhouse III
“We are incredibly proud that two of our employees were nominated to receive a ROSE award,” said R&R Owner Carey Fieldhouse. “Our top priority as a company is to provide exceptional service to our clients—many of whom are visiting from out of town. The key to exceptional service is having great employees who really care about their job and we are so pleased to see two of our own be recognized for their outstanding service in the Louisville hospitality community.”
A 40-year employee of the US Postal Service, Wyatt has earned the reputation of being one of Louisville’s most trusted and most knowledgeable chauffeurs over his past eight years in the luxury ground transportation industry. Following in his family’s footsteps at R&R, Fieldhouse uses his role to take customer service to an entirely new level, acting as a reliable resource on all things Louisville.
“We would like to congratulate both Eddie and Glen for their ROSE Awards recognition,” said V.P. Eddie Fieldhouse, Jr. “It is an honor to have two employees of R&R identified as industry leaders.”
Visit rrlimo.com for more information.
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Petaluma, Calif. — Pure Luxury Transportation, a transportation provider throughout the Sonoma, Napa Valley, and San Francisco areas, recently received the 2017 Lincoln Continental into their diverse vehicle fleet.
With the recent delivery of six Continentals, their order for 15 is almost complete. Pure Luxury is proud to provide this exciting new vehicle to their customers.
After 25 years, Pure Luxury continues to be “committed to perfection,” and these new additions to their expansive fleet demonstrate the dedication of the company to make sure their clients receive first-class service.
Visit pureluxury.com for more information.
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Atlantic City, N.J. — The Philadelphia Regional Limousine Association (PRLA) and Virginia Limousine Association (VLA) welcomed nearly 30 attendees to their joint meeting on November 15. CD’s Industry & Brand Ambassador Philip Jagiela, who also serves as VLA executive director, was among those on hand for the early morning event.
PRLA President Steve Rhoads
PRLA President Steve Rhoads of Rhoads Limousine kicked off the meeting by discussing the longtime struggles the association has had with the Philadelphia Parking Authority (PPA), the regulatory body for the city’s ground transportation service.
Most recently, PRLA has sought legal counsel to oppose the PPA’s assessment, which has doubled to its present $868 per vehicle. The association has not only raised $27,000 to support its legal opposition but also filed a petition with the PPA. A judge has ordered the two organizations to work together and reach a settlement before advancing a full legal suit.
As legislation has been approved to allow TNCs to operate legitimately in Pennsylvania, PRLA is considering hiring a lobbyist and anticipating future amendments to such a law.
VLA President Paul Walsh
The benefit of having operators representing other states present for the meeting was keenly felt when it was time to address the Philadelphia International Airport updates. Illinois Limousine Association President Tracy Raimer of Chicago Transportation Group and VLA member Barry Gross of Reston Limousine and President Paul Walsh of Superior Executive Transportation provided insight into their own regions’ parallel issues.
It was also mentioned that the Philadelphia Airport is considering both ingress and egress fees in the future.
Walsh then discussed the VLA’s own news, advising operators that the Metropolitan Washington Airport Authority will strictly adhere to current airport regulations during the presidential inauguration. Gross then discussed the tremendous strides that the association has made with its historically bristly relationship with the state’s Department of For-Hire Vehicles (DFHV), crediting Jagiela for his role in strengthening those ties. He added that the VLA is working to obtain D.C. operating authority for out-of-District operators.
Bill Faeth concluded the meeting with a Limo University presentation.
VLA will host its holiday party December 1, while PRLA’s annual Monte Carlo Night will be December 14.
Visit vla-limo.org or prlainc.com for more information about the VLA and PRLA, respectively.
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