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St. Petersburg, Fla. — Marketing firm DriveProfit and booking service and technology provider Rental Limo have partnered up in an effort to help limousine operators significantly increase their return on investment for online marketing efforts. The DriveProfit/Rental Limo strategic alliance will enroll all DriveProfit clients as Gold members of Rental Limo while empowering these operators to use Rental Limo’s three-step booking process, known as Book.limo, on their existing websites.
“DriveProfit clients will be featured and geographically marketed in their respective cities throughout Rental Limo’s impressive and growing online footprint,” says Pat Charla, CEO of DriveProfit. “More importantly, DriveProfit clients can now experience the higher conversion rate of Book.limo, resulting in an immediate ROI spike for online marketing and website traffic. We are thrilled to be able to pave the path for our operators to upgrade to the latest and greatest online website reservation technology.”
According to Rental Limo, Book.limo lets operators embed a white-label version of the Rental Limo three-step reservation process directly onto their company website in minutes. Operators can easily add vehicles, set rates, and create coupon codes with the click of a button by logging into the Book.limo control panel. Customers enjoy the ease of booking and paying for rides directly from the transportation company’s website in less than a minute.
“We’re very excited to be partnering with DriveProfit and their impressive clientele of chauffeured transportation and limo companies to increase their online presence as well as ours,” says Rental Limo Founder & CEO, Ryan Hilberth. “We look forward to working with each limo company, in tandem with Pat and her team, to significantly improve their website reservation process and web exposure.”
Rental Limo provides chauffeured transportation services across half the U.S. with over 150 different companies. The company’s main website, rentalimo.com, allows customers to easily browse, compare, and book providers and vehicles, everything from sedans and SUVs to motorcoaches. Customers can access a mobile version of the site on m.rentalimo.com on their iPhone or Android smartphone.
DriveProfit’s clients include Exclusive Sedan Service in North Hollywood, Calif., as well as 25 other top chauffeured transportation providers ranging across the U.S., Canada, and the U.K. The first operator to go live as part of the alliance is Exclusive Sedan Service. As a result of the partnership, Rental Limo’s coverage and company/fleet options will increase nationwide. “We are very pleased to hear that Ryan and Pat will be working together on this project to help our company continue to grow,” said Brandan Stein, president and COO of Exclusive Sedan Service.
Visit driveprofit.com for more information about DriveProfit; visit rentalimo.com for more information about Rental Limo.
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Deem Founder and CEO Patrick Grady
San Francisco — Industry technology provider Deem announced today that it has acquired ride-sharing company Whisk, which developed Ridgeback, a back-office solution for ground transportation operators. Deem now offers complete, end-to-end technology solutions for chauffeured and professional car service operators, from Software-as-a-Service (SaaS) back-office software to mobile reservations and ride closeout.
The acquisition will help strengthen Deem’s suite of operator applications, a now complete technology solution for operators including back-office capabilities, mobile and online reservations, and ride dispatch—in both advance and real time—as well as access to one of the largest network of professional, fully-licensed fleets and drivers in the world. According to Deem Founder and CEO Patrick Grady, is “is evidence of our commitment to helping this industry evolve sooner rather than later.”
“I met with NLA President Gary Buffo back in February of last year, and he openly challenged the company’s commitment to this industry,” Grady said. “He was concerned about the industry being technologically disadvantaged, relying on software technologies that are often 15 or 20 years old, which is a significant competitive disadvantage in terms of operating your business efficiently in general. It is a much more acute issue in light of the advantages that companies like Uber, Lyft, and others now possess.”
Whisk’s capabilities were designed to provide the ground transportation industry with the technology and tools to modernize the services they were providing in order to remain competitive in today’s transportation economy. Operators using Whisk have not only reduced costs, but they have significantly increased operational efficiency, loyalty from their drivers, and overall customer satisfaction with its simple and intuitive experiences. Their integration will advance the features and capabilities of the applications in the Deem suite, rapidly accelerating Deem’s roadmap.
“Deem is a recognized pioneer in SaaS technology and our bar for SaaS platforms and applications is extremely high. When we met the team at Whisk we had an instant mind-meld on the industry’s needs and were struck by Whisk’s depth and quality. Their core CalTech-educated developers are among the best we’ve worked with,” said Grady. “Whisk’s one-of-a-kind, SaaS back-office will augment and accelerate our suite, making it more powerful for both chauffeured and black car operators, and Whisk’s mobile technologies will help Deem deliver next generation applications that will delight passengers and increase driver loyalty. We are thrilled to welcome the Whisk team to the Deem family.”
Both Grady and Whisk co-founder Ram Trichur agree that chauffeured transportation is a final frontier of sorts in terms of industries that can be aided from an overhaul of its technological landscape.
“The ground transportation market is the last industry we have found that hasn’t benefited from the global shift from software to SaaS. The power of SaaS technology is overwhelmingly clear—rapid deployment, reduced IT and business process costs, access to continuous innovation, business process agility and more. It is essential that we get our customers on a modern platform,” Grady said.
“The original mission of Whisk was to offer innovative services for ground transportation operators and riders while upholding the letter and spirit of public safety regulations,” added Trichur. “Deem’s relationships with hundreds of leading chauffeured operators, commitment to delivering duty-of-care, and proven track record of working with industry partners and operators alike to build the best technology solutions for every party involved mirrored our own and made it an easy conversation when we sat down with Patrick and his team.”
Visit deem.com for more information about the Car Service for Operators Suite.
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TDC Founder Brett TysonWeymouth, Mass. — Company President Brett Tyson recently announced the launch of TDC Training Specialists as a full-service training and consulting business geared to help companies meet their goals.
Among the products offered by TDC is a comprehensive eLearning and quality control program that will present companies with a highly efficient and cost-effective strategy to have their employees deliver the desired service levels.
”Companies often have limited budgets for training and quality control,” said Tyson. “It was with these limited budgets in mind that we built a program that will absolutely give you what you need, and won’t need an inflated budget to get it done.”
Tyson’s background includes strategic roles with a number of chauffeured ground transportation firms, including Commonwealth Worldwide, Harrison Global, and A & A Metro. He has years of operational management and organizational development experience within the industry. Tyson has also been a speaker at the Chauffeur Driven Show and a contributing writer for the magazine.
“This is an exciting time for us, “said Tyson. “We are looking forward to working with the transportation industry and helping companies grow and meet their goals.”
Visit tysonconsulting.net for more information.
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