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- Category: Industry News
Can you believe we’re just three weeks away from the CD/NLA Show in National Harbor on November 13-16? To say that we’re excited about returning to the Gaylord National Hotel & Convention Center is an understatement. It’s been three years since we were on the East Coast with our industry friends and partners and we’re looking forward to delivering four days of networking, education, and fun. Many thanks to all our sponsors, including Title Sponsor Ford PRO for their part in making this show a reality.
We all love the networking, but the educational sessions and seminars are truly the heart of the CD/NLA Show. Each year, our dedicated CD/NLA Educational Committee carefully and thoughtfully assembles a roster of topics and skilled speakers who will provide instant takeaway that you can use immediately in your business. Special thanks to Education Sponsor United Private Car for coming aboard.
In the more than 18 hours of educational programming and roundtables coming your way at the Gaylord, you can count on our speakers and moderators to tackle the most relevant issues facing operators today. For example, on Monday, November 14 at 9:30 am, come on board for Welcome to the New World of Obtaining a CDL. A panel—including James Blain of PAX Training, Chris Przybylski of LBC Fleet, Bobby Puri of True Elegance, and Moderator Jason Sharenow of Broadway Elite Worldwide—will look at how the landscape for obtaining CDLs is changing and operators, big and small, are having to adjust their structure and processes to accommodate these changes. Don't miss this timely session to learn about available solutions for operators of all sizes to help you prepare for this new world!
Concurrent with our CDL session on Monday morning is Why Salespeople Fail, presented by Larry Van Sant of Sandler Training. Success in sales and almost anything else is a result of three things: Attitude, Behavior, and Technique. We will be looking at how your attitude could be holding you back, how you decide not to move out of your comfort zone. Behavior includes the activities that you need to do in order to be successful, if we are going to wait for the phone to ring, we certainly have to change our behavior. And finally, we’ll look at technique: what is our strategy and our tactics to move sales forward, how do I communicate to different personalities. Regardless of what line of work you do, Van Sant will provide insights and tools to use in your continued success.
Have you heard of DEI but struggle to understand the impact it can have on your business? Then join us on Tuesday at 10 am for The Fundamentals of Diversity, Equity and Inclusion. Greg DeShields, a travel/leisure industry expert from Tourism Diversity Matters, will equip you with the basic framework of DEI, including definitions, terms, and behavioral modifications that foster the concept and create a strategic approach throughout your organization. Attendees will come away from the session with the confidence and skills to engage in meaningful conversations around the issues of DEI.
Claim your place at the most anticipated industry event of the season at the well-appointed and all-under-one-roof Gaylord National by visiting cdnlashow.com and clicking “Register Now.” We can’t wait to see you there!
Visit cdnlashow.com for more information.
[10.25.22]
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- Category: Industry News
As business travel continues its steady return and recovery around the world, what does the landscape look like now for both companies and their employee travelers? A new research report—The Dawn of the Employee-Centric Travel Program—released by the Global Business Travel Association (GBTA) and Deem, a mobile-first corporate travel management software provider, explores the current state and role of the employee experience when it comes to managed corporate travel.
“A successful travel program enables employees to achieve business outcomes while helping to ensure traveler safety and limiting cost. Technology can empower travel managers to deliver a better employee travel experience and include details such as sustainability, accessibility, and personalization,” said Deem President David Grace.
The new report is based on two surveys—one of US business travelers and another of US travel managers—across key dimensions including travel program priorities, traveler perks, travel program metrics, and traveler accessibility accommodations.
“Business travelers are returning and there are significant opportunities for the employee travel experience to be a larger focus of the corporate travel management agenda. While many travel programs understandably prioritize cost savings and policy compliance, they can only achieve these goals if employees understand and buy into them,” said GBTA CEO Suzanne Neufang.
Highlights of the report:
- Employee satisfaction remains a pain point in many corporate travel programs. More than one-quarter (28 percent) say traveler experience/satisfaction is the single greatest pain point of their corporate travel program. Only 13 percent of travel managers say traveler experience/satisfaction is the single greatest strength.
- Weighing cost savings and employee satisfaction. Two in five business travelers (41 percent) say their company’s travel program prioritizes cost savings over employee satisfaction while 38 percent say the program balances both equally. One in five (21 percent) say their company’s travel program prioritizes employee satisfaction over cost savings.
- Ready to get back on the road. A majority of business travelers are ready to return to their pre-pandemic business travel frequency. Eighty-one percent would prefer to travel for work the same amount as they did pre-pandemic (46 percent) or more often (35 percent).
- Room for improvement in travel technology. When it comes to their travel program, 38 percent of business travelers say they are the least satisfied with their company’s travel technology. This is higher than the share who indicate their company’s corporate travel agency (33 percent) or their company’s corporate travel manager/team (20 percent).
People and planet considerations are also becoming part of the corporate travel program agenda for both employee travelers and travel managers.
GBTA members can download the complete research report from the GBTA Hub. The report can also be downloaded from the Deem website.
Visit gbta.org for more information.
[10.25.22]
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- Category: Industry News
Ready to throw your hat in the ring and serve the industry’s interests on a national stage? The National Limousine Association (NLA) is accepting nominations for its annual board election with five seats open across the US. However, time is quickly running out as the deadline to submit an application is November 1 at 5:00 p.m. ET.
The following seats are up for election this year:
At Large: one seat (any state in US)
US Central Region: one seat (AR, IA, IL, IN, KS, LA, MI, MN, MO, ND, NE, OH, OK, SD, TX, WI)
US Northeast Region: one seat (CT, MA, ME, NH, NJ, NY, PA, RI, VT)
US West Region: one seat (AK, AZ, CA, CO, HI, ID, MT, NV, NM, OR, UT, WA, WY)
US Southeast Region: one seat (AL, DE, DC, FL, GA, KY, MD, MS, NC, SC, TN, VA, WV)
“As the industry and the NLA continue to evolve, we are looking for talented and passionate candidates who are reflective of the ever-changing landscape of our industry. Whether you are a large or small operator, service a city, suburban, or rural area, or do corporate or retail work, we welcome you on the Board. Having a Board full of individuals with varying perspectives and different ideas only benefits the NLA and its members,” said NLA President Robert Alexander of RMA Worldwide in his recent weekly President’s Letter.
To confirm eligibility and to submit your application, click here. Questions? Email info@limo.org.
[10.25.22]