HighPoint Solutions Founder & CEO Carol Grant
HighPoint Solutions is pleased to announce their launch into the luxury ground transportation industry. Based in Carlsbad, Calif., the family-run enterprise is poised to provide operators, vendors, and suppliers with an array of FinTech services, such as credit card processing and fraud alerts.
Founder & CEO Carol Grant has close to a decade of experience with credit card processing in the industry and is a respected and familiar face. She’s served in various roles within the processing industry, including partnership management, customer service, operations, and tech support. Her extensive experience and leadership drive the company’s commitment to providing exceptional support and innovative solutions.
“I love creating relationships and helping luxury car service owners and merchants with their day-to-day operations, whether it’s accepting credit cards or giving them advice on their POS systems,” says Grant. “I really enjoy matching the right people with the right types of services.”
Grant’s experience with credit card processing makes her an invaluable partner for any business, particularly when it comes to her skill in finding areas that can save her clients time and money by analyzing existing card statements—a must in a profit-sensitive industry like transportation. Furthermore, she’s adept at handling card disputes, especially when operators are frustrated by a suspicious chargeback. In those unfortunate circumstances, Grant says she and her team will go to bat for you.
While HighPoint Solutions serves a variety of industries, including bike dealers, jewelry sales, and other high-ticket items, Grant says she feels most at home in the chauffeured transportation sector. She began her credit card processing career assisting operators with their financial needs.
“This industry is extremely unique; it’s a tight-knit community among affiliates, which is something I’ve always respected. I have knowledge of the software companies that operators utilize, and I understand the small business owner. I have a thorough grasp of what operators need to run their businesses efficiently and profitably,” she says.
Another aspect of the industry where Grant has immense familiarity is with local and regional associations. As a one-time director of association partnerships, she worked first-hand with industry organizations and knows the specific processing and FinTech needs.
“I have experience managing and cultivating association relationships. I am proud to say that I recently joined the Colorado Limousine Association as a vendor member, and I look forward to expanding relationships with other associations,” says Grant.
As a family-owned and operated firm, HighPoint Solutions is committed to service excellence and reinforces that a team member can always be reached, regardless of the day or time zone. Grant’s hands-on approach is geared toward total customer satisfaction, and she affirms that the company will always look out for their client’s best interests.
“I’m really excited to bring my expertise to this sector and assist operators in reducing costs and improving efficiency,” says Grant. “My strong connection with the chauffeured transportation industry has always fueled my passion for driving meaningful change and delivering results,” says Grant.
Visit highpointsolutionsgroup.com for more information.
[10.08.24]