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"I'm extremely excited about joining the CLI team. I believe my past experience will complement the success CLI has already achieved and look forward to being a part of their continued growth," says Casara.
With more than 27 years of experience in the chauffeured transportation industry, Casara previously worked with other industry leaders Dav El/BostonCoach and Torrey Pines Transportation in roles within general management, business development, chauffeur, and reservations departments.
On Casara’s decision to join CLI Worldwide, President Joe Magnano said, “I could not be any more excited with Frank joining our team. His personality, industry knowledge and leadership skills as well as his concern for client care are some of the reasons I felt this was a great move for both of us. Our company’s culture and Frank’s work ethic will be some of the formula needed to help further enhance our customer experience!”
With CLI Worldwide, Casara will revise and manage all chauffeur training programs, chauffeur enhancement programs, chauffeur monitoring & accountability, vehicle licensing-permitting, and other operational procedures on the day to day. Frank will also work with the chauffeur mentors at both facilities. He will also work with the CLI dispatch team, events, and the fleet department to help assist in enhancing and improving day to day processes.
“He shares our values and our focus on professionalism, and places the same strong emphasis as we do on the customer experience,” adds Magnano. “He has shown himself to be an extraordinary leader throughout his career and has a proven track record.”
Visit cli-worldwide.com for more information.
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“We’ve built our business on what we’ve learned from customers,” says Gary Day, owner of American Limousines.
American Limousines has equipped the coach with optional equipment that ensures their passengers a high-end experience. These include luxury passenger seats, front touring windows, an Elite entertainment system with six video monitors, enclosed parcel racks, underbelly luggage storage, seat trays, USB ports at every seat, and a restroom at the rear.
Visit amerlimo.com for more information.
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Applying an array of advanced technologies, Work Fource provides optimized solutions for each of the four key constituencies in the business travel ecosystem: for travelers who want to book trips and manage changes on the go more quickly and easily; corporate travel managers who need better ways to control spend, improve traveler satisfaction, and ensure policy compliance; travel management companies who want to deliver a more convenient travel-booking experience to corporate clients while maintaining duty of care; and suppliers who want to expand their market, grow revenues and offer a superior experience to customers.
"Let's face it: we all concur that almost everyone finds the traditional corporate booking tools lacking in many ways," said John Rizzo, president and COO of Deem. "They are clunky, complicated and time-consuming for everyone involved. They've been stuck in the past, and haven't kept up with user centric designs, or taken advantage of the innovations in areas such as artificial intelligence and dynamic personalization; technologies which we've seen in more forward-thinking segments of the software industry. That's why we decided to rethink our solutions from the ground up."
The Work Fource suite combines an array of advanced capabilities—including machine learning, predictive analytics, adaptive personalization, and a best-in-class consumer-style user experience—in four groundbreaking solutions:
- Deem Road Work, for travelers: mobile and desktop apps for planning, booking and updating trips with unprecedented ease and flexibility, thanks to a variety of intelligent features such as personalized recommendations and pre-emptive assistance.
- Deem Clock Work, for corporate travel managers: a robust set of tools for managing travel programs, spurring adoption, and fostering compliance, driven by a uniquely flexible and comprehensive policy engine.
- Deem Book Work, for travel management companies: a fast, flexible and efficient set of administrative tools that streamline agency processes to better serve corporate clients while also growing revenue.
- Deem Net Work, for suppliers: powerful APIs and services enabling providers of air, hotel, rail, ground, and other logically adjacent content and services, to market their products and services in the Deem platform.
Work Fource products are cloud-based and seamlessly integrated with each other and with external systems, such as calendar apps, expense and ERP systems. The platform also addresses the needs of global clients with a full suite of language, localization and content capabilities including air, rail, hotel, and ground transportation.
"Deem's approach is to optimize its platform to serve the needs of the entire business travel ecosystem, at the expense of no one—that's an industry first," said Rizzo.
Deem's current cloud customers will be seamlessly upgraded to the new software as part of their scheduled release, with their existing data and settings preserved.
Visit deem.com for more information.
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