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CoachRail, a cloud-based software for private transportation operators, has expanded its features to serve limousine companies as well as charter bus and hybrid companies.
“While working with our customers to provide the best software in the industry, we kept receiving one piece of feedback; namely, they wanted us to make changes so they could use CoachRail for the limo side of their business,” says CoachRail Director of Customer Success Chris Roan.
Chris Roan of CoachRail
Roan notes that “The coach and limo software markets were very closely aligned, so we decided to meet the need head on. Through this effort, our customers are happier and getting more value out of CoachRail. At the same time, we've gained access to another 800 hybrid operators, increasing our domestic total addressable market by a good margin.”
The CoachRail team added several new features to better meet the needs of limo operators. First, CoachRail has debuted new Smart Dispatch functions. The Smart Dispatch calendar will update automatically when users assign drivers and vehicles to a reservation, and the intuitive drag-and-drop feature lets users quickly make changes within the calendar itself. Since the Smart Dispatch calendar shows limousine and charter bus reservations in one place, hybrid companies can quickly update a single calendar and are less likely to double-book drivers or miss a trip.
CoachRail has also made its state-of-the-art quoting tool more limo friendly. As users build a quote, they can select the limo or bus they plan to use, see the pre-loaded rates for that specific vehicle, and choose the rate that’s most accurate for that trip. CoachRail will then generate a quick, accurate, customized quote and send it to the customer.
Finally, CoachRail has introduced one of the few mobile apps in the industry with a built-in tracking feature. Though tracking vehicles is important for all transportation companies, it’s especially critical for limo companies, who often work with CEOs attending corporate events or couples spending a tremendous amount of money on a wedding. Limo drivers can now track their trips by pressing a few buttons on the CoachRail mobile app, and owner-operators can check CoachRail from the office or the road to instantly know where their drivers are.
CoachRail plans to add even more industry-leading features for our partners who own limousine companies or limo/bus hybrid companies. Owner-operators can visit coachrail.com to see the latest updates and to request new features they’d like to experience.
Visit coachrail.com for more information.
[09.28.20]
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In an effort to increase educational offerings available to its members, the Greater California Livery Association (GCLA) is launching its new GCLA Academy, which is sponsored by Ecko Worldwide Transportation and will be led by 30-year industry veteran and Ecko’s Marketing Director Jim Luff.
The Academy—an exclusive members-only benefit—will consist of educational articles, how-to videos, and live presentations presented by subject experts. According to Luff, topics will include marketing, accounting, HR management, insurance, vehicle maintenance, and more.
Jim Luff Ecko Marketing Director
Luff is well-known in the industry as a former operator, writer, and a consultant to many operators across the nation. Luff was the CEO of the award-winning The Limousine Scene in Bakersfield, Calif., and was most recently the Publisher/General Manager of LCT Magazine. He also serves on the Arizona Limousine Association Board as its Fundraising Director.
“I am thrilled that Ecko and GCLA are able to provide this great benefit for members,” says Luff.
Ecko President Harry Dhillon, who also serves as vice president on the GCLA Board of Directors, saw this as an opportunity to offer a great value for members during particularly challenging times.
“We are happy to share Jim’s wisdom and knowledge with GCLA as part of our continued commitment to the association and the industry,” says Dhillon.
Visit gcla.org for more information.
[09.28.20]
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Dolphin Transportation recently announced the acquisition of SRQ Services located in Sarasota, Fla. SRQ is a market leader in luxury chauffeured transportation serving Sarasota and the Tampa area.
Dolphin Owners Tim Rose (left) and Fizz Papps
Fizz Papps and Tim Rose, owners of Dolphin Transportation, are excited to add SRQ Services and President Mike Robustelli and his team to the Dolphin family.
“Mike and his team have built a great brand in SRQ, and our goal will be to help expand on their success in the marketplace. We plan to do so by adding the Dolphin strength in the fleet and technology areas of the business to help take the company to the next level in transportation and tours,” says Rose.
Robustelli and his family have been leaders in the travel and transportation business for many years, going back to Robustelli World Travel located in Stamford, Conn.
Since its inception in 2001, Naples-based Dolphin has become the largest owned fleet in Southwest Florida, consisting of over 100 vehicles, including ADA-compliant vehicles, sedans, SUVs, vans, minibuses, minicoaches, and full-size motorcoaches.
Visit dolphinnaples.com for more information.
[09.28.20]