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“We are proud to be expanding into our fourth full-service facility as Temsa’s exclusive distributor,” shared Duane Geiger, executive vice president of sales & service. “This full service location is our first in the Northeast region and we are happy to offer our Temsa customers as well as other operators the superb maintenance and repair support that they have come to expect in our industry.”
Tony Mongiovi, vice president of sales & service in the Northeast, added that the staff of the new facility is comprised of veterans of the industry who understand the urgency associated with a coach being out of service, and stressed the new, strategically located facility is ideal to keep CH’s Northeast clients’ vehicles up and running. The CH Bus team has expanded their after-sales support in recent years as a response to the growing number of Temsa operators throughout the United States.
CH Bus Sales is the exclusive distributor of Temsa motorcoaches in the United States. CH Bus Sales is a privately owned corporation with an industry experienced ownership and management team. Temsa is a fully owned subsidiary of Sabanci Holding, the leading financial and industrial group in Turkey.
Visit chbussales.com or temsa.com for more information.
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"We are excited about the recent additions to the Deem team and are confident that these new team members will help us meet our customer needs and drive growth and innovation at a faster rate — areas that the company has struggled with historically," says John Rizzo, Deem president and COO. "We now have the people and structures in place to accelerate our product development efforts, better serve our clients and communicate with our audience around the globe."
"Business travelers are demanding instant, dynamic, and personalized travel, car service and expense options, and corporations need to control costs and ensure traveler safety," says Perry. "Our team of technology experts is poised to provide customized solutions to anyone using the Deem platform.”
"At Deem, we are developing solutions that help travelers make the right decisions at the right time by providing personalized suggestions, breadth of content and a fully integrated platform across travel, car service and expense, that encourages travelers to book in policy," says Bashvitz.
"We are accelerating the Deem travel, expense and car service solutions," says Kaiser. "We now have content available for more than 21 countries and a platform designed to increase value."
Prior to joining Deem, Tahnee Perry held positions with Northstar Travel Group and Phocuswright. Todd Kaiser joined Deem from ONEtechnology, a firm that created a platform for developing web applications without writing code. Bashvitz is the founder and former CEO of OLSET.
Deem recently acquired OLSET, a personalization and machine learning technology company to optimize hotel and ground transportation attachment rates. Deem also added hotel content from Booking.com and expanded its global rail offering through a partnership with SilverRail.
Visit deem.com for more information.
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The company was honored at a book launch party in January where RMA President and CEO Robert Alexander and VP of Business Development Art Miesemer were on hand to accept their award.
According to SmartCEO, the book is a compilation of “the best business stories and ideas from the Mid-Atlantic’s best-run companies. In this book you will learn how these companies have honed their strategic vision, implemented processes, managed fast growth, perfected their brand and communications, honed their leadership development and talent acquisition strategies, crafted a customer-service mindset, and nurtured top corporate cultures. These firms have experienced consistent growth and are leading their industries. They have created lasting value in their communities and exemplify leadership, character and vision.”
In his profile, Alexander shared a story about a client for whom RMA had arranged travel in another city. Somewhere along the line, the communication broke down, and the couple—who was traveling with their small dog—was met with an irate chauffeur of the affiliate who was unaware of the furry companion. The couple took their business elsewhere—and RMA almost lost a client for life. On the return trip home—after agreeing to give RMA a second chance—the client was greeted by the RMA chauffeur, but so too was the pooch who was treated to personalized gourmet dog treats and an apology note saying that he was always welcome in their car. Alexander says that the couple was so touched by the company’s thoughtfulness that they ended up staying with the service.
The Best-Run Book is available online at goo.gl/88zOZD.
Visit rmalimo.com or smartceo.com for more information.
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