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Miami — Key Transportation Worldwide Services, a Miami-based luxury ground transportation company, recently received the LMC Group Circle of Excellence Award.
Key Transportation, the largest woman-owned transportation company in Miami-Dade County, is known for providing first class chauffeured travel. President and CEO Orlie Jedwab places customer service is their top priority, and they exceed client expectations with their state-of-the art technology and personalized approach, combined with their wealth of experience and dedication to safety. Because the company is located in a major international destination like Miami, Key is available to assist clients who are traveling domestically or abroad.
Key’s approach to business development is a large factor in their success. They take a team approach to attract major contracts, with personnel from various departments playing a role. Their creative resourcefulness has resulted in their securing significant opportunities. Rather than being reactive, Key’s business development philosophy is strategic and demonstrates long-range thinking.
Hannah Haverdink, LMC Business Development Director, has worked with Key Transportation in their business development efforts.
“Orlie’s hard work and dedication to getting all the information and presentation material just right is to be admired,” said Haverdink. “Commitment to details has put Key Transportation into a winning position for continued business development growth.”
LMC Group Founder Kristen Carroll remarked, “I have been thoroughly impressed with the team at Key Transportation since the moment we started working with them. In the highly competitive market of Miami, they have grown from just a few vehicles to over 50+ in just over 15 years. The clients who work with Key choose them because they are looking for the very highest level of professionalism, style, and service, and Key never fails to impress. I look forward to seeing them grow even more in the months and years to come, and I’m thrilled The LMC Group gets to be a part of it!”
Visit key-transportation.com for more information.
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Georgetown Insurance President Jack Rolfe
Silver Spring, Md.— After five decades in insurance, nearly 40 of which have been in chauffeured ground transportation, Georgetown Insurance Service President Jack Rolfe is retiring. Rolfe made the announcement last week in a true-to-form hilarious letter to his colleagues, customers, and friends. He will retire this Wednesday, June 22, one day before his 74th birthday; he has been busy handing off his duties to his capable team-many of whom have worked for the company for years.
A transplant from across the pond, Rolfe moved to the U.S. in 1967-as he said, "with no job, a pregnant wife, and a lovely black cat named Inky." He began his career with a Scottish insurance company, and later moved on to Safeco and AIG before co-founding Georgetown Insurance Service in 1977.
"In the very early '80s, two fine gentlemen gave me an opportunity to insure Carey Limousine, yep, the whole thing. We did it and handled it profitably for them, the Hartford, and this little agency Georgetown, and I am happy to tell you that after almost 40 years we continue to be of service to parts of this vanguard of the chauffeured transportation industry," he said in the letter. "I met so many great operators from San Diego to Wisconsin to New Jersey, and, of course, Texas and Tennessee. We wrote single car operators to bus fleets. Back then and still today, we have a team that cares about you…"
Rolfe has been a fixture at all of the industry trade shows for years, including Chauffeur Driven, which he still plans to attend this October 9-12 in D.C. He would often regale his captive listeners with stories about his time growing up in England and his many travels abroad. He also served as a vendor member for the NLA, was a frequent attendee at local associations, and was a part of the Chauffeur Driven Insurance Committee and team of contributing writer.
"So to all my hard-working colleagues, dear friends, family, and to those of you who started out as a customers and became a dear, dear friend, thanks for letting me take so much of your time. Thanks for listening to the tales, 90 percent of which are true," he concluded in his letter.
On behalf of Chauffeur Driven, we send our congratulations and wish Jack a very happy birthday!
Visit georgetownins.com for more information.
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Ellen Kearns of Constangy, Brooks, Smith & Prophete with NELA Executive Director Rick Szilagyi
Saugus, Mass. — More than 75 members were on hand at the New England Livery Association (NELA) quarterly meeting held on June 14 at the Kowloon Restaurant. In addition to providing news and industry updates for the members, the evening meeting also saw the announcement of the 2016-2017 NELA board of directors, who will assume their roles on July 1. The elected officers are:
President: Michael Callahan of Able Limousine
1st Vice President: Andrew Tighe of Tristar Worldwide Chauffeur Services
2nd Vice President: Tina Benson of L.A. Limousine Service
Treasurer: Teale Smith of Maine Limousine Service
Secretary: Lynda Saitta of Momentum Drives
NELA Executive Director Rick Szilagyi, Scott Solombrino of Dav El/BostonCoach, Brett Barenholtz of Boston Car Service, and NELA President Michael Callahan of Able Limousine
Following a cocktail hour and a demo of the Mercedes-Benz Metris, sponsored by Flagship Motors of Lynnfield, Mass., the group took part in a buffet dinner. After the meal, the evening's sponsors spoke to the members. CD Publisher Chris Weiss, representing the meeting's entertainment sponsor Chauffeur Driven, thanked the association and briefly touched upon October's Chauffeur Driven Show in Washington, D.C. Rob Slocum from Flagship was next to speak, followed by Chris Simpson of Allied Technologies, who sponsored the evening's raffle.
NELA Executive Director Rick Szilagyi of Lexian Management provided his update, which included the introduction of the new board and a recap of highlights from the fiscal year, which included NELA's recent Chauffeur Appreciation Day at Logan Airport that served barbecue to 1,000 drivers in the area. Szilagyi also touched upon recent TNC legislation in the six states that represent the association.
National Limousine Association (NLA) Secretary Scott Solombrino, president of Dav El/BostonCoach, took to the podium to share NLA news. As one of the chauffeured ground transportation industry's leading opponents of TNCs, Solombrino detailed the challenges operators currently face on the local, state, and federal levels.
"We're fortunate to have Scott working on the TNC issue across the country," said Szilagyi. "He's a dynamic speaker, and we're always glad to have him present."
NELA Board of Directors
The final speaker of the evening was Ellen Kearns of Constangy, Brooks, Smith & Prophete, who has been an editor of the first, second, and third editions of the Fair Labor Standards Act. She was on-hand to discuss the impending changes to the overtime rules, which goes into effect on December 1.
The meeting concluded with a number of raffles. Weiss donated a pass to the Chauffeur Driven D.C. show, to be held October 9-12, and was won by Brittni Kirk of All Points Limousine, Boston, Mass. Jeff Brodsly of Chosen Payments was the winner of the evening's 50/50, and he generously donated the money back into the association.
NELA's next quarterly membership meeting is scheduled for September 13.
Visit nelivery.org for more information.
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