St. Claire, Quebec — Prevost is pleased to announce important organizational changes designed to further enhance customer relationships and expand the brand.
Brad Wiese joins the team as vice president, North American new coach sales, bringing more than 25 years’ experience in managing sales teams to the role. New coach regional sales managers and sales directors will report to Wiese.
“We are excited about Brad coming in to lead our sales team,” says Prevost General Manager Francois Tremblay. “His excellent business acumen and entrepreneurial spirit are going to be great assets in our partnerships with our customers.”
Jean Berube will hold the position of senior director, strategic planning & brand management. Berube has more than 23 years’ experience in the development of corporate strategies and business plans.
“Jean is another excellent addition to Prevost,” Tremblay states. “His expertise in the development and introduction of new products will be essential in the plans we have for our product offerings in the coming years.”
Prevost veteran Jack Forbes takes his experience and customer relationship management skills to a new role where he will be responsible for corporate accounts and continuing to manage public sector sales.
“We believe these changes will allow us to be more responsive to our customers’ needs, which is always our first and most important priority,” states Tremblay.
In other news, the Prevost Factory Training program was held late last year in Quebec and included 44 technicians from over 26 different companies throughout the United States and Canada. The training program is a 5-day training course where technicians can choose from a variety of training classes including: Allison Transmission, Pneumatic Braking Systems, Volvo Drive Train, Prevost Electrical, Prevost HVAC systems, and Pneumatic Accessories.
The highlights of the program in Quebec are the factory tour where technicians are able to see where Prevost coaches are manufactured and the tour of the Prevost Museum. These behind the scenes tours are unique in allowing those who work closely with Prevost coaches to see firsthand the parts they routinely work on— before becoming part of the finished bus.
“While all of our training courses are focused on helping our customers immediately benefit from what they’ve learned, the tour of the factory where Prevost’s are manufactured really shows the product from the ground up,” said Director of Aftermarket Training, North America Robert Hitt. This training marked the 19th year of hosting customers at the Prevost factory in Ste-Claire.
Marc Reilly of Great Canadian Coach said of the training program, “we are part of a community. If I have a problem or need advice, I know there is a whole network of people I’ve met here at the Prevost training to help me out.”
Prevost’s goal of these training programs is for technicians to obtain an extensive amount of product knowledge so they may quickly and accurately answer customer questions and make any necessary repairs to get customers’ coaches back on the road in a timely manner.
Marathon Coach Service Manager Chris Welch said of the training program, “I’ve known the folks who do the trainings for a long time and I trust them. The training is outstanding. I’ve never felt like I am on my own with Prevost because I have great relationships with them both here and throughout the country.”
The Prevost Technical Institute (PTI) training team is the strongest training team in the industry with a combined 302 years of bus experience and numerous experts on all Prevost models and the Volvo 9700. PTI also supports Parts, Distribution and the many needs of Prevost’s ever-expanding network
Visit prevostcar.com for more information.
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